3.6 If the prices for the products and services increase in the period between the order and the execution thereof, this price increase shall not be passed on, except for price changes resulting from changes in VAT rates or other taxes or levies.

Article 4. Delivery / approval period

4.1 The delivery dates stated by 2is1.nu shall merely be indicative. You shall not be entitled to any damages if a delivery date is exceeded, nor shall you be entitled to cancel the order or rescind the agreement, unless the delivery date has been exceeded in such a way that you cannot reasonably be expected to maintain the agreement. In that case, you shall be entitled to cancel the order or rescind the agreement insofar as necessary.

4.2 Delivery of 2is1.nu shall occur once a week at Amsterdam.

Article 5. Retention of title

5.1 If you already owe an amount to 2is1.nu under any agreement, title to delivered products shall not be transferred until you have paid that amount. The risk regarding the products shall already be transferred to you at the time of delivery.

Article 6. Intellectual and industrial property rights

6.1 You must respect all intellectual and industrial property rights attached to the products delivered by 2is1.nu in full and unconditionally.

Article 7. Complaints and liability

7.1 2is1.nu sees to it that puppets are produced with utmost care.

7.2 Upon delivery, you are obliged to inspect the products to determine whether or not they comply with the agreement. If this is not the case, you must inform 2is1.nu in writing, stating reasons, as soon as possible and, in any event, within five (5) working days after delivery, or at least after discovery was reasonably possible.

7.3 If it is demonstrated that the products do not comply with the agreement, 2is1.nu shall have the option of replacing the products concerned with new products in exchange for return of the products or refunding the invoice amount of the products.

7.4 If you do not wish to take possession of a product for any reason, you shall be entitled to return the product to 2is1.nu within five (5) working days after delivery. Return shipments shall only be accepted in this case if the product and packaging have not been damaged, with the return shipment costs being borne by you as well.

7.5 Return shipments with insufficient postage shall not be accepted.

7.6 The return shipments accepted by 2is1.nu shall be replaced with a substitute product, or the original invoice amounts refunded excl. postage & handling costs, as soon as possible. Refunds shall be given within 30 days.

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